
Founder Zack Shtein immigrated to the United States in 1972. He was a “Jack of all trades” handyman who would become one of the premier remodeling contractors in Chicago. Zack would go from house to house offering his handyman services for a small fee; this was how he supported his family. Nothing was too difficult for him. He would repair gutters, patch broken drywall, paint rooms, and fix leaky faucets. It wasn’t long before word got around and most everyone in the neighborhood knew Zack, or had heard of him and his fairly priced services. He believed in quality and integrity. Neighbors and friends would contact him for all kinds of home improvement needs because they knew of Zack’s reputation. That continues to be true to this day, when someone needs a basement finishing in Chicago, they call Zack’s team.
Zack had a bigger vision for Chicago home improvement business, and it wasn’t long before he took the first step to achieve it. He knew he wanted to build his enterprise to a full-scale / full-service remodeling firm, one that could be the most trusted repair, remodeling, and roofing company in Chicago. To accomplish his goal, he also knew he needed to hire a great staff. He put together the best team possible by finding people who shared his vision for craftsmanship quality and loyalty to customers. He also looked for people whom he could trust to maintain the heritage and reputation he had worked hard to achieve. Now, people ring up CRS when they need concrete repair in Chicago, or the completion of a kitchen remodeling project.
Zack started his team by bringing in Alex as a partner. Alex has over 20 years of engineering experience. His résumé includes upscale hotels, multi-million dollar homes, and multi-unit residential dwellings.
Zack’s son, Felix, was following in his father’s footsteps. He grew up helping his father and learned the trade by going on customer visits and job sites with him. Later, Felix was brought on to oversee business operations. Today, he ensures that CRS sticks to Zack’s original vision of quality and superior craftsmanship at a fair price. Felix’s focus is on making sure every customer’s needs are addressed in a timely manner, and that jobs are completed on promised timelines and budgets, whether it’s a Chicago tuckpointing project or a basement refinishing.
Zack, Alex, and Felix then put together a crew, and intentionally the majority of the AFR team’s workers and designers have no less than 20 years of experience. We believe that experience translates to quality craftsmanship, which every customer deserves.
Because of Zack’s conscious effort to build his company on his beliefs, the same quality and integrity Zack introduced and passed on to his team are the foundation of “Chicago Remodeling Solutions of America.” AFR hasn’t done its job if customers are “just satisfied.” AFR has delivered on its promise when people are delighted by our work, and would recommend our services to a friend.
Seventy-five percent of the business that AFR does comes from repeat customers and referrals. As a result, AFR does not have to advertise as much as its competitors do and can pass on those savings to its customers, in the form of more competitive pricing.